Rob Moore
- Total activity 24
- Last activity
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Activity overview
Latest activity by Rob Moore-
Rob Moore created an article,
Get a replacement item - wrong size etc.
Please reach out to our support team by clicking on the SUBMIT A REQUEST link in the top right corner or right here.
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Rob Moore created an article,
How to return an item
If you need to make a return use the submit a request button above, reach out to us at support@zenshop.com and our team can assist you. You can also go directly to our return form
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Rob Moore created an article,
Delivery cost and timelines
EXPEDITED, DAILY NEXT, OR NAMED DAY SHIPMENT AND DELIVERY SMALL AND MEDIUM ITEM DELIVERY Choose from: Daily Next or Named day delivery £6.95 Our carrier delivers next day (order by 8pm the da...
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Rob Moore created an article,
Gift wrapping
We all strive to be original. When giving gifts to loved ones, we try to invest a part of our warmth, our heart, and our soul. The main thing is to have imagination, certain skills and packaging ma...
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Rob Moore created an article,
Add a credit card
Please follow the instructions below for adding another credit card to your Zenshop account.
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Rob Moore created an article,
Applying Promo codes
You will be given the option to apply a relevant promo code at checkout. The video below explains how to do so.
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Rob Moore created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Rob Moore created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Rob Moore created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Rob Moore created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more